Self-hosted
from £2,000
one-off
The reporting stack and wallboards installed on your infrastructure or a Telebyte-managed VPS, wired into your dialler. You own everything.
Wallboards · Agent analytics · Lead scorecards · Daily digests
The numbers, every morning, without asking.
Operations intelligence built on top of the dialler — not the stock ViciDial reports. Your floor’s performance and your lead quality, delivered, not buried in a dashboard nobody opens.
Built to count what actually happened.
Live wallboards, per-agent performance analytics, lead-source scorecards, and automated daily email digests that surface the numbers managers actually act on — tuned to count genuine talk-time and real connects, not inflated raw totals. The same reporting Telebyte runs on its own reference deployment.
What you get to look at
Per-agent connect-rate analytics
Broken down by agent and by outbound CLI — see exactly who and which number is connecting.
Agent Day Review
Genuine talk-time, early-ring hangups, and redial-of-dead-number detection — the behaviour raw dial counts hide.
Web-lead provider scorecard
Every lead source RAG-rated on conversion, duplicate rate and true cost-per-conversion — so you know which provider actually earns its money.
Inbound abandons & missed-call report
Abandoned and missed inbound calls with a call-back report, delivered by daily email.
Live wallboard
Fullscreen / cast mode for the office screen — the floor's live numbers up where everyone can see them.
Daily digest emails
Top performers, open items, and morning status — in the inbox before the floor starts.
Best-time-to-call & adherence
Best-time-to-call analysis, shift adherence, and pause breakdown per agent.
Pricing
Two commercial models, depending on whether you want to run it or have Telebyte run it.
Managed
from £149
per month
Telebyte hosts, monitors and updates the reporting layer — new reports and digests added as your floor changes.
All prices exclude VAT.
Tell Telebyte what you wish you could see.
Agent count, the dialler you run today, and the reports you currently fight to pull together. One working day to a straight answer.